EZ Math Privacy Policy

This Privacy Policy ("Policy") governs the use of EZ Math, an online learning platform, and its associated tools, features, content, and functionalities (collectively, the "Services") provided by AMobi Lab Company ("we," "our," or "us"). This Policy is developed in compliance with applicable laws to ensure the protection of user ("you" or "your") personal information.

1. Scope and Consent

This Policy outlines why, how, and what personal information we collect, use, store, process, share, transfer, and disclose about you. It also explains the security measures we implement to safeguard your data and the rights you have to access, update, delete, and control your information. Please read this Policy alongside the EZ Math Terms of Use.

  • Consent to the Policy:

    By accessing or using EZ Math and its Services, you confirm that you understand and agree to the terms outlined here. If you do not agree with this Policy, you must discontinue using the Services.

  • Policy Updates:

    We may revise this Policy at any time. We encourage you to review it periodically for updates. If you continue to use EZ Math after any amendments, your continued use indicates acceptance of the updated terms.

  • Child Users:

    Services will be provided to users under the age of 13, as defined by the Children's Online Privacy Protection Act (COPPA), only with parental or guardian consent. Parents can review, delete, or request discontinuation of the collection or use of their child’s personal information.

This Policy forms a binding electronic agreement under applicable laws and does not require a physical or digital signature.

2. Collection and Use of Personal Information

We collect personal information for lawful purposes and adhere to principles of legality, necessity, and transparency. If we intend to collect or use your personal information beyond the purposes stated here, we will notify you and obtain your consent where required by law.

Information You Provide

We collect personal data when you interact with EZ Math, including:

  • Account Registration:

    You can log in using a Google or Apple account or create a new EZ Math account using an email address. Basic information, such as a username or profile picture, may be required.

  • Answer-Searching Feature:

    To use features like uploading photos, PDFs, or text inputs for questions, we may request access to your device's storage or camera.

  • Payment Information:

    When subscribing to value-added services like EZ Math Premium packages, we collect payment-related details (e.g., records of transactions made through credit cards, third-party platforms like Apple Pay or Google Pay, or bank transfers).

  • Customer Service:

    If you contact support, we may require account details and supporting evidence to assist you.

Information Collected Automatically

To enhance user experience and security, we collect data during your use of the Services, including:

  • Device Information: Such as device ID, browser type, location, operating system, and network details.

  • Log Information: Includes network usage, diagnostics, and browsing history.

Information From Third Parties

We may gather personal data from third-party platforms with your consent:

Ads in apps:

Exceptions to Consent

Certain situations may not require user consent, such as:

  • When required by law, national security, or public interest.
  • When responding to legal orders, subpoenas, or investigations.
  • To protect life, property, or significant legal interests.
  • For data disclosed publicly by you or obtained through lawful public channels.

User Rights and Permissions

We ensure your rights to access, update, delete, or restrict the processing of your data. You can manage your permissions for:

  • Photos and Files: Required for uploading content like pictures or PDFs.
  • Internet Access: To optimize app functionality.
  • Camera and Identity: For account login and taking/uploading photos.

You retain the right to withdraw your consent at any time, but this may limit your access to certain features of the Services.

By using EZ Math, you consent to the collection, processing, and management of your personal data as described in this Policy.

3. Cookies and Similar Technologies

A cookie is a small data file, typically containing a unique identifier, sent to your browser from a web server and stored on your device's hard drive.

We only utilize strictly necessary cookies, essential for navigating and using EZ Math's features. These cookies support functionalities like remembering your login method and accessing secure areas. Without these cookies, some requested services cannot be provided. They do not contain personal information. For instance, we use them to remember whether you log in via email, Google, or Apple and adjust our services accordingly.

4. Purpose of Collecting, Processing, and Using User Information

We collect, process, and use your information for the following purposes and legal bases:

Information collected via EZ Math is used to:

  • Deliver our services;
  • Enhance EZ Math and its functionalities;
  • Respond to user inquiries and support requests;
  • Provide a safe, efficient, and tailored user experience;
  • Collaborate with third parties (e.g., ChatGPT platform, Gemini platform) for enhanced functionality.

We analyze aggregated and non-personal user data to evaluate EZ Math usage, understand behavior, and create reports.

User information is also utilized to detect, investigate, and prevent fraud, security breaches, and unlawful activities. It helps us establish or defend legal claims, comply with legal requirements, and enforce our Terms of Use or this Policy.

We use user information to:

  • Contact you regarding the maintenance of EZ Math;
  • Honor your communication preferences;
  • Provide services described during data collection;
  • Fulfill other legally authorized purposes.

5. Sharing, Transferring, and Disclosing User Information

Sharing Information

We will not share personal information unless:
  • You explicitly request or consent to it;
  • Required by law or regulations;
  • Necessary for national security, public safety, or significant public interests;
  • Required to comply with legal investigations or court orders;
  • Needed to safeguard life, property, or other legal rights, particularly in cases where consent cannot be obtained;
  • The information is publicly available by you or legally disclosed sources;
  • Shared with business partners, affiliates, or contractors under strict confidentiality agreements for providing services.

Contractors supporting EZ Math services may process user data under strict confidentiality and data protection agreements. They act independently and may have separate terms and policies. Refusal to share information with contractors may limit access to certain features.

Transferring Control of User Information

We will not transfer user information control to any third party unless required due to a merger, acquisition, or other significant events. Users will be informed about the transfer and relevant details in such cases.

Disclosing Information

User information will not be disclosed unless:

  • It is necessary to comply with laws, regulations, or legal proceedings;
  • Consent has been granted;
  • It aids in investigating illegal activities or potential threats to public safety;
  • It supports litigation or claims involving EZ Math.

6. Managing User Information

Access, Correction, and Portability

Users can view and update their profile and account details via their account settings. Requests for correcting inaccuracies, obtaining data copies, or transferring information to a third party can be made through our support channels.

Consent Withdrawal and Modification

Consent for data collection can be modified or withdrawn through the "Settings" menu or by contacting support. Withdrawal may limit access to some services but will not affect previously collected data unless explicitly deleted.

Account Deletion

Users can delete their account via the “Account”/”profile” page or by contacting support. Once deleted, the action is irreversible, and access to all features will be lost. Backup systems may retain information until updates are processed.

User Requests

Requests to access, modify, or delete data will be processed upon identity verification, typically within 30 days. Requests may be denied if:

  • Unrelated to the user or child;
  • Repetitive without justification;
  • Impractical or excessive to implement;
  • Violates terms or applicable laws.

7. Retaining User Information

Personal data is retained only as long as necessary for stated purposes or as legally required. Usage data for analysis may be kept longer to enhance EZ Math’s security or functionality. Aggregated and anonymized data is retained indefinitely for lawful purposes.

8. Securing User Information

We implement industry-standard safeguards to protect user data from unauthorized access, loss, or misuse. However, no online system is entirely secure, and users should remain cautious. If a data breach occurs, affected parties and authorities will be notified promptly.

9. International Data Transfers

User information may be processed outside local jurisdictions under applicable laws. We ensure robust safeguards to maintain compliance and security during such transfers.

10. Child User Information Protection

By using EZ Math, you confirm you are either a parent of the child user or an adult of legal age. Without acknowledgment of this Policy, neither you nor your child should access the platform.

11. Contact Us

For privacy-related inquiries, contact us via: